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A good customer experience has always been something that businesses strive to provide. Most of us have heard the saying that the customer is always right. As cliché as it sounds, good customer service is the cornerstone of what determines a good business from a bad one.

An abandoned cart doesn’t have to be a lost cart. Around 81 percent of users abandon their carts while shopping online. For business owners, abandoned carts can signal that the checkout process needs to be optimized and generate more sales. You will need to learn more about your customers and understand what products they are interested in.

A little secret to making your business a success: understand your users. User-based research is a goldmine for understanding how your business is doing and what trajectory your business is moving towards. Besides this, it is great data to have on hand if you want to grow your business.

For many modern consumers, the shopping journey begins on the internet rather than a store. In fact, more than 87% of shoppers search for products online before buying them, regardless of whether that’s from the internet or an in-person store. Because of that, you want to bolster your online presence as much as possible.

If you have a website you need to have some type of added security. These website design principles should be known by anybody with a website, but if you own a business and depend on ecommerce, which is essential in today’s digital age, you especially need to know everything you can about data, privacy, and making sure you have a secure website.

Social media has become a world of its own. Almost 58% of the world’s population uses social media platforms. The power and influence of social networks cannot be overstated. Whether you have an ecommerce store or run a blogging website, your social media channels can be your most powerful marketing tool.

You can build a beautiful website on desktop, with a great color scheme and engaging visuals, but still fall short of your goals if your content won’t scale to a phone screen. If your site doesn’t look good or handle well on phones, people shopping from them will look for another site that does.

As a business owner, you may find yourself looking for ways to improve your site for higher traffic and more conversions. You may be considering a site redesign. If you are, this article will help you. Here are some tips to help you start the website redesign process.

Whether you’re a new ecommerce business or well-established in your industry, social media is an invaluable tool to sell your products. Knowing how to link your social media accounts to your existing website can help you make the most of those platforms. 

If you’re about to launch a new website, there are many different factors to consider in order to achieve a successful launch. Outstanding design is essential to demonstrate the authority of your website. It should be visually appealing but not too distracting or flashy, as this can come off as unprofessional or amateurish.